You must keep a copy of the confirmation voucher for the day of the tour. Our guide will collect it.or ckeck it This voucher will be your receipt of payment.
The cancellation of the booking once it is confirmed, involves the following charges:
The amounts charged for entrances and fees won’t be refunded in any case.
If you cancel at least 15 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel between 15 and 7 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
If you cancel within 7 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
– Illness reasons reasons or seriousness please contact email@example.com and we will get in touch with you.
Alhambra tickets or other monuments and their management do not allow refund of any amount.
Reservations of groups and accommodation do not allow refunds.
The prices vary considerably according to the type of service, the period of execution of the service, the number of participants and the conditions applied by different suppliers.Once the order is formalized, the user will not be able to make claims on the prices.
To book our visits, you fully accept the General Conditions and the content of what is published on this website, which are your commitment to us and ours with you. The information contained in this website, are true at the time of publication of this website, any alteration or change since its publication, inaccuracy or variation can not be considered as misleading advertising of the organizing company.
In case of any variation in any visit, it will be informed at the time of booking or at the beginning of the service, the valid and definitive information being provided by the guide at the beginning of the visit. Any of the places provided in the development of each of the visits, may be replaced by another of similar category or characteristics, if special circumstances or force majeure.could oblies us to do so. .
In case some people get separated from the group during the guided tour, for reasons not attributable to the company or the non-presentation implies the loss of all right of claim.
In the regulars tours, If there was not the possibility to make a group in a single language, in some occasions the visit could be carried out in two languages.In our daily tours if there was not the possibility to make a group in a single language,the visit could be execute in two languages.
To avoid noise pollution in the Alhambra Tour we are required to use groups whisperaudioguide for a number of people determined by the Alhambra.
The company and our suppliers ,are not responsible any delays that could originate in the entrance of the monuments , either by the organization and / or internal management of the monument.,during our tours.
For any matters concerning the interpretation or application of the conditions contained in this website shall be subject to Spanish Law
You can contact us by the following means:
Phone: (0034) -958 071 592 or Mobile 678-449343